This Privacy Policy explains how ac55 collects, uses, stores, and protects the personal data of its users. Please read it carefully alongside our Terms & Conditions.
All personal data collected by ac55 is stored on encrypted servers. We apply industry-standard security controls to prevent unauthorised access, disclosure, or loss of your information.
You have the right to access, correct, and request deletion of your personal data held by ac55. Submit a request to our support team and we will respond within 30 days in accordance with applicable data protection standards.
ac55 does not sell, rent, or trade your personal information to third-party marketers. Your data is used only for the purposes described in this Privacy Policy — never for commercial third-party gain.
All data transmitted between your browser and ac55 is protected by 256-bit SSL/TLS encryption. This applies to login sessions, payment transactions, and all personal data submitted via the platform.
ac55 uses cookies to maintain session integrity, analyse platform performance, and personalise your experience. You can manage cookie preferences from your browser settings. Essential cookies cannot be disabled as they are required for the platform to function.
ac55 may send promotional communications to your registered email address. You may opt out of marketing emails at any time by contacting support. Transactional and security-related communications cannot be opted out of as they relate to your account activity.
ac55 operates the online casino and sports betting platform accessible at ac55.club. This Privacy Policy describes how ac55 ("we", "us", "our") collects, processes, stores, and protects personal data in connection with your use of the ac55 Platform. The ac55 Platform is built for and primarily serves Pakistani users, with all transactions processed in Pakistani Rupees (PKR) using Pakistani payment channels including JazzCash and Easypaisa.
This Policy applies to all registered users of ac55, visitors to ac55.club, and any individual whose personal data is processed in connection with their interaction with our services. By using the ac55 Platform, you acknowledge that you have read and understood this Privacy Policy.
When you register an Account on ac55 or interact with our services, you may provide the following categories of personal data:
When you access or use the ac55 Platform, we automatically collect certain technical and behavioural data including:
Note: Automatically collected data is used primarily for platform security, fraud detection, responsible gaming monitoring, and improving the ac55 user experience. It is not shared with third-party advertising networks.
ac55 uses the personal data it collects for the following purposes:
ac55 processes your personal data on the following legal bases depending on the purpose of processing:
ac55 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. ac55 may share your personal data with the following categories of recipient only to the extent necessary for the stated purpose:
Cross-Border Transfers: Some of the service providers engaged by ac55 may be located outside Pakistan. Where personal data is transferred internationally, ac55 takes appropriate measures to ensure it is protected to a standard equivalent to the protections described in this Privacy Policy.
ac55 retains your personal data for as long as your Account remains active and for such additional period as required by applicable law or legitimate business needs. Specific retention periods applicable to ac55 include:
On expiry of the applicable retention period, personal data will be securely deleted or anonymised. Anonymised data may be retained indefinitely for analytics purposes without constituting personal data.
ac55 employs a range of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
Despite these measures, no data transmission over the internet or electronic storage system is entirely immune from risk. ac55 cannot guarantee absolute security and users are encouraged to protect their own account credentials and report any suspected security incidents to support.
ac55 uses cookies and similar technologies (such as local storage and session tokens) on ac55.club for the following purposes:
Non-essential cookies can be managed through your browser settings. Most modern browsers allow you to view, block, or delete cookies stored by websites. Disabling non-essential cookies on ac55 will not prevent you from accessing the platform but may affect certain preference-based personalisation features.
Subject to applicable data protection law, you have the following rights in relation to your personal data held by ac55:
To exercise any of the above rights, contact ac55 support at [email protected] with a clear description of your request. We will respond within 30 days. We may require identity verification before processing data rights requests.
18+ Only. The ac55 Platform is strictly for individuals aged 18 years and above. ac55 does not knowingly collect personal data from individuals under 18. If we become aware that a registered user is under 18, the Account will be immediately closed, all funds forfeited, and personal data associated with the Account deleted to the extent not required for regulatory compliance. If you believe a minor has registered on ac55, please contact support immediately.
ac55 reserves the right to request age verification documentation from any user at any time. Failure to provide satisfactory age verification may result in Account suspension pending investigation.
ac55 processes certain behavioural data — including session duration, deposit frequency, betting patterns, and loss history — as part of its responsible gaming programme. This processing is carried out on the basis of ac55's legitimate interest in protecting vulnerable players and maintaining a safe gaming environment.
Responsible gaming data may be used to: trigger deposit limit reminders; generate internal risk flags for accounts showing patterns associated with problem gambling; enable ac55 support staff to proactively contact at-risk players; and, where appropriate, apply mandatory cooling-off periods or restrictions on deposit amounts. Self-exclusion requests are processed immediately and the associated exclusion record is retained for a minimum of five years (see Section 6).
ac55 does not use responsible gaming behavioural data for marketing profiling. This data is processed solely for player protection purposes and is accessible only to ac55 personnel with a legitimate need to access it.
ac55 reserves the right to amend this Privacy Policy at any time. Material changes will be communicated to registered users via their registered email address prior to the revised Policy taking effect. The effective date of the most recent version is displayed at the top of this page. Continued use of the ac55 Platform after the effective date of a revised Privacy Policy constitutes your acceptance of the changes. If you do not agree with any amended Policy, you should close your Account and cease using the Platform.
For any questions, concerns, or requests relating to this Privacy Policy or ac55's handling of your personal data, please contact our support team. Email: [email protected] (plain text only — not a clickable link). ac55 aims to respond to all privacy-related enquiries within five business days.
Data Rights Requests: To submit a formal data access, rectification, erasure, or portability request, email [email protected] with the subject line "Data Rights Request" and a clear description of the action you are requesting. Please include the email address registered to your ac55 Account so we can verify your identity before proceeding.
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